Questions we get most
Frequently asked questions
Why didn’t a drive record?
Usually one of three things:
- Location isn’t set to Always. iPhone Settings → Route Rebel → Location → Always, and turn on Precise Location.
- Motion & Fitness is off. The app uses it to notice a drive starting. Same Settings screen.
- Low Power Mode or Background App Refresh is off. iOS pauses background recording in both cases.
Short trips under about two minutes are skipped on purpose.
Does it work with CarPlay?
Yes. Route Rebel records in the background while CarPlay runs, and can hand a destination to Apple Maps on CarPlay with one tap. There is no separate CarPlay screen; the scoreboard lives on your phone.
Does it need Google Maps installed?
No. Route Rebel asks Google for its planned route and ETA directly, at departure. If you do have Google Maps installed, “Go” hands the destination to it by default so guidance reaches the car screen; Settings can keep the drive in Route Rebel instead. Apple’s comparison is free; Google joins the scoreboard on Pro.
Is my location data sold?
No. It never reaches us, so there is nothing to sell. Your drives stay on your iPhone and in your private iCloud. We have no servers, no accounts and no analytics. Privacy policy.
What if I forget to start it?
You can’t forget. With Location set to Always, Route Rebel notices the car moving and starts recording on its own. Prefer manual? Use While-Using and tap to record.
What’s included in a Pro subscription?
Everything Free does, plus Google’s plan on the scoreboard next to Apple’s, every drive you have ever recorded and every destination, the best-hours heatmap, monthly trends and route comparisons, your own routes offered at departure with the fastest-right-now call, the live drive view with turn-by-turn directions and reroute, and the ghost race on the lock screen. $3.99/month or $24.99/year, with a 7-day free trial on both and Family Sharing included. Compare plans.
Where is my data?
On your iPhone, and in your private iCloud if iCloud is on. Nowhere else. We have no servers and cannot see it. To wipe everything: delete the app, then remove its iCloud data in iOS Settings → your name → iCloud → Manage Account Storage → Route Rebel. Privacy policy.
Something off? Say so.
One person reads every message. Include your iOS version and what you expected to happen.